Betway Review

SUMMARY

Betway is one of the major online bookmakers out there with +500 employees. The company is known for sponsoring a number of teams and events in several sports such as cricket, boxing, football.

To our satisfaction Betway sponsorships include MSLT20 league, the West Indies national cricket teams and they have signed former cricketer and broadcaster Simon “The analyst” Hughes as an ambassador.

In recent year Betway has built a reputation as one of the more prominent betting sites available, as shown in their trustpilot rating “Great” from over 8,000 user reviews.

The Betway app has a rating of 4.5 in the app store.

pros

  • Generous welcome bonus
  • Large amount of cricket betting options
  • Nice in-play and live betting selection
  • Customer service readily available 24/7
  • Great mobile browser experience

cons

  • Questionable past (mitigated by measures taken in recent years)

quick facts

Website:
www.betway.com
Mobile:
Yes
License:
UK, Malta
Founded:
2006
Rating:
5/5

BANKING OPTIONS

  • Neteller
  • Skrill
  • Much Better Wallet
  • Ecopayz
  • Neosurf
  • Bank Transfer
  • Debit / Credit Card

CURRENCIES

  • INR
  • USD
  • EUR
  • GBP
  • CAD
  • BDT
  • CZK
  • DKK
  • HUF

CONTACT INFORMATION

CAN YOU TRUST BETWAY?

Betway has a bit of a shaded history with many customer complaints back in 2012-13. Since then the company has improved tremendously and significantly worked on its customer service.

There are a couple of key facts about player security that shows you that nowadays Betway is a completely legit operator:

  • Betway is licensed in several countries, including coveted UK gambling commission
  • They have third party certification by eCOGRA, as well as cooperation with MGA, IBAS and ODR
  • An independent team that investigates customer complaints
  • Customer complaints in relation to number of registered players is very low   

Betway are sponsoring the West Indies cricket team and the Mzansi Super League which is the South African T20 league. In addition to that, Betway has recently teamed up with cricketing legend Kevin Pietersen as an ambassador. All of the above are facts to show you as a user that Betway is a betting site to be trusted.

If this is not enough to convince you, just try the next site in our recommended betting sites page.

BONUSES - WHAT DO YOU GET?

Betway has sign up offers and promotions that vary over time and depending on where you live. At the moment (October 2019) they are offering every new player in India a welcome bonus of up to ₹2,500.

This means that if you deposit ₹2,500 for the first time Betway will match that with an additional ₹2,500. The offer is valid 7 days from when you create a new account and you need to wager an amount to six (6) times at odds of 1.75+ in order to withdraw winnings.

The best way to know what you’re eligible is to visit their site and make sure you read through the terms and conditions


BETTING & ODDS

So, the question we all want answers to - how much cricket can we bet on? 

Being one of the major sports books in the game their cricket selection is not a disappointment. For any somewhat big cricket match they will have up to 50 different selections for you, like "First Ball Of The Match", "Highest Score After 1st Over" and "Top Batsman - 20 Overs" to name a few.

HOW DOES LIVE BETTING WORK?

Betway offers nice in-play section that is easy to find (green button to the left) which features Cricket and other big sporting events.

So how does it work?

Let's say that you have placed a ₹10,000 bet on Australia to win a match against India, at odds 1.95, as they are slight favorites beforehand. Australia starts batting and gets a tremendous start and hence the live-odds of them winning drops to 1.30. It is evident to you, however, that the best Australian batsmen will not be able to continue performing at his best and you decide to place a ₹6,500 bet on India to win at odds 3.00. You now how two bets, one bet on Australia to win at 1.95 and another on India to win. As a result, no matter what the outcome of the match is, you have ensured yourself a profit of ₹3,000.

The more popular bets often include a cash-out option which allows you to cash-out on your bets while the match is still on-going and before the final result is settled.


DEPOSITS AND 
WITHDRAWALS

Betway accepts several different payment methods depending on where you live.

Payment methods offered include:

  • Visa
  • MasterCard
  • Skrill
  • Neteller
  • ecoPayz
  • AstroPay
  • Neosurf
  • Bank Transfer


If you want to see if they accept a different option we recommend that you check their site for more payment methods.

VERIFICATION PROCESS

Before you can withdraw funds you must verify your account and personal details. This means that you must provide Betway with proof that you are who you claim you are. We strongly recommend that you do this when you register your account. This is to ensure that once you are ready to withdraw your winnings, it will be done immediately. Make sure to use your real name when registering - otherwise you will not be able to verify your account.

Acceptable ID documents include: 

•  Copy of your passport

•  Copy of your driver's license

•  Copy of bank statement

All payment methods that you can use to deposit money can also be used to withdraw winnings. However, we know that some people are experiencing difficulties when using debit / credit card. Therefore, we recommend that you use an e-wallet for your deposits.

If using Neteller to deposit, just enter the email you have registered with Neteller and secure ID is the 6 digit code you chose on the Neteller site. If you have a two factor authentication enabled you should enter the 6 digit code from you authentication app instead. We recommend enabling two factor authentication whenever its offered. See our guide on how to make an e-wallet account here.


WAITING TIME 

DEPOSITS

If you have money available on your card / e-wallet this will clear within seconds and you can place a bet right away.

WITHDRAWALS

As per usual this is a bit slower. The first time you withdraw winnings support takes 24-48 hours to review your account. Once you have completed that process, the time it takes to withdraw winnings varies by method. In our experience e-wallets are quicker than credit / debit cards.

CUSTOMER SUPPORT

Live chat and email are available 24/7. The speed of response will depend on time of day and amount of traffic to support. The average response time for an e-mail is between 10-30 min from what we have experienced.


Live chat is as usual what works best. It should however be noted that you have to verify your account details to support before they respond to your query. This seems a bit exaggerated in our view.


If you rather talk to someone over the phone they have a no-charge number that you can call. The line is open from 8 am to midnight GMT.

SOFTWARE REVIEW 

The software is both intuitive, user friendly and nice for the eye. The site loads quickly both on mobile and desktop. It’s easy to navigate between different sports and matches and it’s also easy to change language, odds type and to reach customer support.

The bet slip is straightforward. When selecting multiple matches you can decide whether you want to bet on several single matches or combining them to doubles/multiples for higher odds.


Streaming is available for some matches but otherwise you are able to still see live-stats which could also be helpful to get a sense of which side has the upper hand and adjust your bets to that.

MOBILE

Betway's interface for users logging in using their smartphones is both well-designed and really easy to use. They do have a smartphone app that can be downloaded in the Appstore but we don't really think you need it as you get full access to everything you need just through the mobile browser.

SUMMARY 

We truly think you are making the right choice by using Betway to do your cricket betting. They are continuously evolving and they are hands-down one of the best operators out there for cricket. This sports book offers great bonuses, good odds and with a helpful customer service. We rate them 5 out of 5 stars.