10CRIC Review

Summary

The Betrally brand was established in 2010. Betrally India was one of the major sports books focusing on the Indian market. After a rebranding the operator is now called 10CRIC. They are one of the biggest brands to establish a betting site in India, indicating how far online gambling has come in India and how well it is doing.

This bookie focuses exclusively on the Indian market and therefore bonuses are not available to other countries at the moment. One big advantage with laser focus on the Indian market is that cricket, of course, is right at the top. They also provide an IPL news section.  

Although 10CRIC launched rather recently, there are large and serious corporations behind it which makes it a lot more trustworthy compared to other newly launched bookies.

pros

  • Purely focused on India with INR currency
  • Local Bank Transfer (IMPS) offered
  • Largest cricket betting selection in the business
  • Great welcome bonus
  • Impressive customer support
  • Mobile browser works like a charm

cons

  • Limited to the Indian market

quick facts

Website:
www.10CRIC.com
Mobile:
Yes
License:
Curacao
Founded:
2017
Rating:
5/5

BANKING OPTIONS

  • IMPS Bank Transfer
  • Neteller
  • Skrill
  • Ecocard
  • Bank Transfer
  • Debit / Credit Card

CURRENCIES

  • INR
  • USD
  • EUR
  • GBP
  • CAD
  • AUD
  • JPY
  • MYR
  • SGD


CAN 10CRIC BE TRUSTED WITH MY MONEY?

The short answer is absolutely. This is an operator which dates back to 2010, even though under a different brand. Let us throw a few facts at you in order to convince you:


  • 10CRIC uses a 128-bit SSL digital encryption technology that helps them protect your data in addition to providing anonymity to every transaction
  • All card transactions are verified through secure FTP or secure line
  • They have an e-Gambling license from Curacao. Even though it might not be as difficult to get a license here as in e.g. the UK it still proves that a government body verifies that things are handled following industry standards and requirements

These are all points to show that you can without a doubt trust 10CRIC with your money.

BONUSES - WHAT DO YOU GET?

The site offers several bonuses for new users. At the moment (October 2019) they are offering all new players a welcome bonus of ₹10,000. The best way to find out what you are eligible for is to check out the promotions tab at the top of the page. Some of the following will include


  • Reload Bonus
  • Live Bet Bonus
  • Refer Friends Bonus
  • Specials on certain matches


10CRIC prides itself on being able to offer exclusive cricket promotions and continue to work on developing new bonuses for players.


BETTING & ODDS

10CRIC offers a tremendous amount of betting markets (from baseball to ice hockey). What we REALLY like about them, however, is their focus on the Indian market and cricket (and other sports that are big domestically).

The cricket section includes a number of bets on:


  • IPL 2020
  • CPL
  • Twenty20 World Cup
  • The Ashes


The bets on each individual match are precisely as diverse as you would find on sites like Betway and you will find a host of games to bet on every day. Top batsman, highest individual score, coin-toss winner to name a couple.

There are over 55 sports to bet on which means that a lot of niche sports have been included. We find it pretty unlikely that you will not find what you are looking for here. A change from Cricket is their cool Kabaddi section.


HOW DOES LIVE BETTING WORK?

10CRIC offers live betting (look for the link in the banner at the top). Their cricket selection in the live section is very thorough for the bigger matches and for the smaller matches you can expect to see a handful of live betting alternatives, e.g. 1st Innings 20th Over Odd/Even.

So how does it work?

Let's say that you have placed a ₹10,000 bet on Australia to win a match against India, at odds 1.95, as they are slight favorites beforehand. Australia starts batting and gets a tremendous start and hence the live-odds of them winning drops to 1.30. It is evident to you, however, that the best Australian batsmen will not be able to continue performing at his best and you decide to place a ₹6,500 bet on India to win at odds 3.00. You now how two bets, one bet on Australia to win at 1.95 and another on India to win. As a result, no matter what the outcome of the match is, you have ensured yourself a profit of ₹3,000.

The more popular bets often include a cash-out option which allows you to cash-out on your bets while the match is still on-going and before the final result is settled.

DEPOSITS AND WITHDRAWALS

There is a large number of choices when depositing or withdrawing from 10CRIC

  • Net banking (local bank transfer)
  • EcoPayz
  • Entropay
  • Neteller
  • INPAY
  • Skrill (no signup bonus with this method)
  • Credit and debit cards


Please note that even though 10CRIC accepts all these payment options it doesn’t automatically mean that your bank or card company will accept the transfer. However, you will not lose your money but the transfer will bounce which means your funds will be returned to your account.


VERIFICATION PROCESS

Before you can withdraw funds you must verify your account and personal details. This means that you must provide 10CRIC with proof that you are who you claim you are. We strongly recommend that you do this when you register your account. This is to ensure that once you are ready to withdraw your winnings, it will be done immediately. Make sure to use your real name when registering - otherwise you will not be able to verify your account.

Acceptable ID documents include: 

•  Copy of your passport

•  Copy of your driver's license

•  Copy of bank statement

All payment methods that you can use to deposit money can also be used to withdraw winnings. However, we know that some people are experiencing difficulties when using debit / credit card. Therefore, we recommend that you use an e-wallet for your deposits.

If using Neteller to deposit, just enter the email you have registered with Neteller and secure ID is the 6 digit code you chose on the Neteller site. If you have a two factor authentication enabled you should enter the 6 digit code from you authentication app instead. We recommend enabling two factor authentication whenever its offered. See our guide on how to make an e-wallet account here.


WAITING TIME 

DEPOSITS

If you have money available on your card / e-wallet this will clear within seconds and you can place a bet right away.

WITHDRAWALS

As per usual this is a bit slower. The first time you withdraw winnings support takes 24-48 hours to review your account. Once you have completed that process, the time it takes to withdraw winnings varies by method. In our experience e-wallets are quicker than credit / debit cards.

CUSTOMER SUPPORT

This is another area in which 10CRIC actually stands out among competition. They offer FAQ, live chat, telephone number and support email. When we have called them they have picked up within 5 minutes. Incredible. What is more - they have been really keen on helping out and making sure that we as customers are comfortable with every step of the process.

You can find their contact details here: https://www.10cric.com/help/contact-us/

We have gotten indications from some of you that customer service has not been on par with what you can expect. This is something we have not experienced yet and if you run into this when speaking to them try to get a hold off another representative or reach out to us - we will be happy to help communicating with them for you.

Their live chat is readily available while scrolling around their page (the small yellow button on the bottom right) which makes it easier to coordinate when working on a specific issue. Also, you don’t need any verification before starting a chat which is convenient. In our experience this is one of the more comfortable customer service interactions out there

SOFTWARE REVIEW 

The software is nice both on mobile and desktop. On occasions it will take some time for the pages to load but once loaded every button and menu responds instantly.

The betslip section is super intuitive, it will pop up on the right of your screen. It is really as straightforward as any other betslip out there. You will have all the information you need.

The live chat is very accessible and its comfortable that it is displayed on top of the page you are viewing which makes it easier to describe the issue you are having.

10CRIC is yet to launch a smartphone app. The mobile browser version works perfectly fine though.


SUMMARY 

10CRIC is still an up-and-coming betting site with the ambition to become the go-to stop for domestic Indian players. This is something we truly believe they can accomplish. With that said, there are still some hiccups around customer service that is to be expected when you are in build-up mode.

As with all the five-star rated sites they offer

  • Great customer support
  • Masters of cricket betting
  • Great size and variety of bonuses and promotions
  • Straightforward software
  • A variety of deposit options

In conclusion we believe 10CRIC has a ton of potential and it is very refreshing with a site that is purely focused on India. This site is something you must check out if you are betting from inside of the country.